by Kim Workman
“All over the place, from the popular
culture to the propaganda system, there is constant pressure to make people
feel that they are helpless, that the only role they can have is to ratify
decisions and to consume.”
― Noam Chomsky
In July 2013, Treasury produced an excellent report, ‘Windows of Opportunity to Deliver Better Justice Sector Outcomes over the Long Term’. (1) Its advice has been seminal in guiding the Better Public
Service (BPS) Reducing Crime and Reoffending Strategy. However, Treasury’s advice to ‘tell a clear and
compelling story on justice sector performance, focussing more on what is being
achieved and less on how services are provided’, has been misinterpreted.
This advice has led the Justice sector to
provide regular media updates on its success in reducing crime and reoffending,
but very little information on how that has been achieved. As a result, the paying public are feeling
increasingly detached from the action – a little like going to a play, but only
being allowed to watch the ending and join in the applause.
The format is well established, and it is difficult to recall an occasion
in recent times, when a Justice Sector Minister or a Justice Sector CEO has not
preceded a speech without reference to the BPS results – to the point that
people are tiring of it. They want some
meat with their potatoes. If the story
is to be ‘clear and compelling’, then
the public need to understand not only what has been achieved, but how.
The Leading Justice Symposium,
the most recent Justice Sector event, was a
case in point. It is not
often that some of the world’s leading experts on crime prevention and control
are gathered in one place, to take part in a high level symposium. The Minister of Justice Hon Judith Collins, publicly announced the
forum, just two days before it was held.
On
the day before the Symposium, the Minister announced the latest BPS results,
declaring the lowest crime
rate since 1978. Rethinking took the
trouble to point out that in 1978 the imprisonment rate was 88 per 100,000
population, compared to about 200 per 100,000 today, and that the next BPS goal
should be to reduce the prison population.
The
Symposium addressed four key issues:
- Global and Domestic Trends
- New Zealand’s Justice Sector in 2024
- What the NZ Justice sector should focus on now to reduce the 2024 crimescape
- How the justice sector should respond to reduce victimisation and support future victims.
The crime experts invited were well
chosen for the task – most had backgrounds in what is now called crime science; the study of crime in order to find ways to prevent it. Three features
distinguish crime science from the traditional approach to criminology in that
it:
- Focuses on cutting crime;
- Focuses on crime rather than criminals; and
- Relies on scientific methodology rather than social theory.
- The plummeting crime rate is an international trend, and due more to science and technology than political strategy. Technology such as home security systems and central locking systems in cars have fuelled a drop in youth crime.
- The New Zealand Police focus on crime prevention was outstanding. However, the court system should adopt a similar ‘problem solving’ approach, e.g. drug courts.
- The rest of the criminal justice system needs to move away from a focus on punishment, retribution and sentencing.
- Reductions in family violence and child abuse was not necessarily a good thing, as those crimes are seriously under-reported. In that situation, an increase in reported offending should be regarded as a positive (In New Zealand, only about 10% of all family violence and child abuse incidents and child abuse cases are reported to the Police.)
Professor
Laycock ‘s comments teach a valuable
lesson. If we accept that all is well in the world of criminal justice then we
can fail to more closely question and examine the effectiveness of what is
being done.
In Rethinking’s
view, Treasury advice to focus on
outcomes rather than activity, needs to be balanced against other advice in the
same report; i.e. that in order to be successful, ‘Consensus across the sector and with the wider public about how best
to deliver the aims of a safe and just society is required.”
(p. 12)
The Treasury
Minister, the Hon Bill English, has gone further. He recently stressed the importance of
consulting not only with the public, but with justice consumers. In a recent speech to the Institute of Public Administration, (3) he
urged public servants to focus more strongly on clients and customers.
The public service and politicians run the risk of losing respect for the people for whom we are providing services. To combat that, we will increasingly ask, “Do we really understand the nature of our interaction with the general public, and our customers?” “Do we really understand how the behaviour of public institutions impacts on those people, and have we asked them?”
As an example, he talked about the importance of treating prisoners as customers;
The public service and politicians run the risk of losing respect for the people for whom we are providing services. To combat that, we will increasingly ask, “Do we really understand the nature of our interaction with the general public, and our customers?” “Do we really understand how the behaviour of public institutions impacts on those people, and have we asked them?”
“………. That is going to mean more sitting down and understanding our
customers, for example the newly-
released prisoner who is potentially a very expensive individual in our
community because he is likely to end up back in a very expensive system. Do we
know how he thinks and what his aspirations are?”
Getting Wider
Public Consensus
The best way to get ‘wide public consensus’ is to engage the public in the
conversation. When the next ‘Leading
Justice’ symposium is held, the Ministry of Justice could also hold a public
symposium or conference, featuring the international experts, who would be available to share their
knowledge with the 'wider public', and respond to questions. The
Ministry will hopefully publish proceedings from the Symposium, but reading about other peoples’ decisions,
is not quite the same thing as being party to the dialogue.
This recommended approach not only reflects Treasury
advice, but is also Smart on Crime.
References:
- NZ Treasury . ‘Windows of Opportunity to Deliver Better Justice Sector Outcomes over the Long Term’- Background Paper for the 2013 Statement on the Long Term Fiscal Position, July 2013.
- P. Gendreau, C. Goggin and F.T. Cullen (1999). The Effects of Prison Sentences on Recidivism, Ottawa: Solicitor General of Canada.
- Hon Bill English, Speech to the Institute of Public Administration, 20 Feb 2014
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